Grand Re-Opening

Visit us at the shop

Little Owl is located in 4193 Terraza Way, Simi Valley, CA 93063

Return Policy

Thank you so much for shopping with Little Owl We are happy to help you get a refund or exchange.  

Returns

All products are eligible for a return with a full refund within 20 days. Return shipping costs are the customer’s responsibility but, if you’d like to exchange instead we are happy to pay for your return shipping. 

Exchanges

If you’d like to exchange your product instead of refunding we are happy to pay return shipping on your order within 20 days. Feel free to email us at [email protected] and we can help you find something you’ll love instead.

Discounted Items

Any items purchased at a discount greater than 10% are considered final sale but you may email us at [email protected] and we can help you out as long as your product is unopened. 

Apparel

All apparel must include tags, may not be washed or damaged, and be returned in original packaging.

RETURN SHIPPING COSTS ARE NOT COVERED, HOWEVER EXCHANGE SHIPPING IS FREE!

Damaged Items

If your item is damaged please email us with your order number, picture, and a description of damages occurring during shipment as we need these for our insurance claims with the carriers. Email us if you have any further questions.

To process a return please email your order number, reason for return or exchange, and the name of exchange products to [email protected]